We will update this statement on a twice-yearly basis to share our progress. If you would like to discuss DEI at Futureheads please contact team@wearefutureheads.co.uk. (Updated Jan 2024)

<div style="text-align: center;"><strong>We aim to be brave. We won&rsquo;t get it right all the time, but we believe it&apos;s better to say and do something rather than nothing, and to learn from our mistakes.</strong></div>

 <p>                     <strong>                       But we’re now striving to be better and to drive positive                       change. We firmly believe that everyone is welcome at                       Futureheads, and we aim to demonstrate that in everything                       we do.                     </strong>                   </p>                   We’re committed to creating a culture that reflects the                   make-up of society, we believe diversity promotes innovation,                   growth and equality. We are committed to being intentionally                   inclusive by understanding who we have in our culture and how                   we can best add equity to each individual, and contribute                   towards their professional development. We are actively                   helping our clients do the same. We celebrate the difference                   and rich experience that diversity brings, and we commit to                   ensuring that everyone we interact with, both within and                   outside our business, is valued, respected, and treated                   equally, regardless of their background, identity or                   circumstances. We aim to understand every individual’s                   capabilities, and to give them what they need to succeed to                   their fullest potential.

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We’re working with a B2B SaaS start-up who are hiring for a Marketing Specialist as they launch their product in UK & North American markets. Headquartered in Europe, our client has a small team in the Surrey, and this role will report into their recently hired Head of Marketing, driving new customer acquisition through brilliantly executing effective marketing strategies. <br><br><br>This role has breadth, and requires a candidate that is comfortable working across content creation, social media management and paid advertising. Ultimately this hire will be managing campaigns that will generate leads for the new business team to convert into growth for the business. <br><br><br>The suitable candidate must have commercial experience within marketing roles in a B2B setting. <br><br><br>We’d like to speak with candidates that have experience of:<br><ul><li>Developing engaging content, including blog posts, whitepapers & case studies</li><li>Conducting research to connected to industry trends and weaving insights into an effective content strategy</li><li>Managing and executing social media campaigns to increase brand awareness, drive traffic, and generate leads</li><li>Creating engaging content for social media channels including videos and visuals for posts</li><li>Managing analytics to track the success of social media campaigns, iterating to optimise engagement</li><li>Planning and executing b2b paid ad campaigns across Google Ads, Linkedin Ads and other channels, based on keyword research. Tracking ROI through CTR, CPC and conversion rates.</li></ul><br><br>Out client offers a competitive salary and flexible working hours. Candidates must be willing to work 3 days per week in-office. <br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Marketing Specialist

<p>As virtual working has become the new normal, the need for effective onboarding could not be greater. Where office camaraderie and impromptu one-to-ones may have been the extent of your process before, the current climate calls for a new and improved plan for remote onboarding.</p>

<p>ortunately, while the circumstances are unprecedented, the key themes have not changed.</p>
<p>Remote onboarding &ndash; just like regular onboarding &ndash; requires commitment from line managers to ensure new employees are equipped with everything they need to get stuck in on day one.</p>
<p>Below, we&rsquo;ve collated advice from our team and examples from our clients to create a helpful guide to remote onboarding.</p>
<h2>From offer to start date</h2>
<p>You may be eager to get the most out of them, but with no face-to-face communication, how can you set your new employees up for success? The best place to begin is the creation of a checklist for everything your new hire will need ahead of their first day. Before they start their new role, they should have:</p>
<p><span style="color: rgb(255, 0, 25);">Start date / time</span>&nbsp;<span style="color: rgb(255, 0, 25);">Names, roles and responsibilities of team members</span>&nbsp;<span style="color: rgb(255, 0, 25);">List of systems and tools with invites for access</span>&nbsp;<span style="color: rgb(255, 0, 25);">IT equipment</span>&nbsp;<span style="color: rgb(255, 0, 25);">Adequate office set-up for home working</span>&nbsp;<span style="color: rgb(255, 0, 25);">Project details that clearly outline goals, people, stakeholders, scope and status</span>&nbsp;<span style="color: rgb(255, 0, 25);">A clear plan for their first day with meetings scheduled into their diary</span>Remember, a starter pack isn&rsquo;t a substitute for hands-on support. On the contrary, we recommend scheduling introductory video calls with team members and HR ahead of their start date.</p>
<p>The key takeaway? You can never have too many comms &ndash; and this doesn&rsquo;t all have to be digital. The team at Mindgym, for instance, have found ways to keep new employees engaged before they begin:</p>
<p><em>&ldquo;We will be sending out a virtual welcome pack. This will be info on the business, key people, an overview of our products and some reading material relevant to their role. We make sure everyone has a buddy, a go-to person aside from their Manager they can go to for support and that each new joiners first week is clearly planned out for them.&rdquo;</em></p>
<p><span style="color: rgb(255, 0, 25);">&ndash; Sophie Harris &ndash;&nbsp;</span><a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://uk.themindgym.com/" target="_blank" rel="noopener noreferrer">Mind Gym</a></p>
<h2>Day one</h2>
<p>The first day at a new job will always be overwhelming.</p>
<p>The last thing a new employee wants is to be thrown into the deep end with little in the way of introduction. As well as announcing your new employee&rsquo;s arrival via team-wide email or Slack channel, a new recruit should be invited to as many meetings as possible on day one.</p>
<p>Does your team do a morning stand up? Great &ndash; invite them along. If not, a one-to-one meeting with your new employee should take priority ahead of your daily schedule.</p>
<p>To combat the lack of open dialogue in a physical office, we suggest introducing a buddy system whereby your new recruit is paired with an existing member of the team. During their first day and week, a go-to colleague can make all the difference in combatting anxiety and uncertainty.</p>
<p>When working remotely, it&rsquo;s easy to push back casual lunch dates and non-work related calls, but it&rsquo;s the little things such as these that will keep your culture alive and make new hires feel welcome.</p>
<p>At Deliveroo, there is a clear focus on sustained communication and ownership of onboarding:</p>
<p>&ldquo;<em>We&rsquo;ve been sending out IT equipment and doing company onboarding sessions via Hangouts. Each team is working on a more specific onboarding plan, but to be honest, it was already really well put together and pretty easy to adapt. We&rsquo;ve got a few slack, workplace and hangout initiatives and other things that help new joiners feel introduced and connected to their teams. We also have a dedicated onboarding owner which makes it a bit easier to communicate and drive what we need to do in terms of the journey between signing and joining.</em>&rdquo; &ndash;&nbsp;<span style="color: rgb(255, 0, 25);">Mark Hothi,&nbsp;</span><a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://deliveroo.co.uk/" target="_blank" rel="noopener noreferrer">Deliveroo</a></p>
<h2>Week one</h2>
<p>In the absence of face-to-face contact, line managers must take responsibility to ensure their new employee feels excited, immersed and integrated.</p>
<p>Of course, we recognise that not all businesses will have the luxury of dedicating entire teams to welcome new starters. However, there are still plenty of ways in which SMEs can foster a sense of belonging in a new recruit&rsquo;s first week.</p>
<p>At the end of each day of their first week, line managers should make an effort to check in with new employees. It&rsquo;s likely they will have key questions as they settle into their new role, and it&rsquo;s important these aren&rsquo;t left unanswered for lack of in-person contact.</p>
<p>Talking of contact, introductions with the wider business are the bread and butter of employee onboarding. Have they met other teams in the business? How about the leadership team? In their first week, ensure calls are scheduled in with heads of departments and members of the C-suite to establish a relationship early on.</p>
<p>In our experience, we have found that onboarding is facilitated by tools that we already use in the business. This view is shared by 10up, who spoke to us about how they have been enhancing the onboarding process for new recruits:</p>
<p><em>&ldquo;Rather than introducing a new platform or starting a cumbersome email chain, onboarding should be treated as a project within your existing project management system. Simply create a project &ndash; whether it&rsquo;s Trello, Basecamp, Teamwork &ndash; for your new team member and invite everyone who will be involved in their onboarding. That way, tasks can then be assigned to specific users who can ensure it is delivered correctly, just as they would any other project.</em>&rdquo;</p>
<p><span style="color: rgb(255, 0, 25);">&ndash; Tim Hoang,&nbsp;</span><a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://10up.com/" target="_blank" rel="noopener noreferrer">10up</a></p>
<h3>Above all, strong communication is the key to effective onboarding.</h3>
<p>If this is your first time onboarding remotely, teething pains are to be expected. We strongly recommend asking your new hires for feedback on the process: what is working, what could be better, what do they still need from you to feel immersed in their new role? This way, they always know where they stand and feel comfortable voicing any issues should they arise.</p>
<p>While we&rsquo;re all facing a shift in the way we work, we hope this guide has been helpful in shining a light on the key tactics you need to welcome new employees to the business.</p>

Onboarding from Home: Tips and Tricks for Remote Onboarding

<p>It has been a year quite unlike any other. There are some things which, for better or worse, have become synonymous with 2020 &ndash; banana bread and sourdough, the Zoom pub quiz, home-schooling. Against a backdrop of Covid, there have been cultural and social phenomena which have grabbed the nation&rsquo;s attention &ndash; Black Lives Matter, the Greta effect and Marcus Rashford, among others.</p>
<p>But we&rsquo;re not here to talk about the obvious. Instead, we&rsquo;ve delved deeper into 2020 to uncover a few of the lesser known trends that may have simply passed you by.</p>

<h2>Going NOLO</h2>
<p>Surprisingly,&nbsp;<span style="color: rgb(255, 0, 25);">sales of low and no-alcohol (NOLO) drinks</span>&nbsp;<span style="color: rgb(255, 0, 25);">soared 30% in the UK during lockdown.</span>&nbsp;Waitrose, for example, saw a 54% increase in low and no-alcohol ale compared to the same time last year as many consumers now choose to go dry. UK drinking habits, particularly among the younger generations, have been edging towards a hangover-free future over the last couple of years and, despite what you may think, it appears that the stresses of lockdown and homeschooling actually didn&rsquo;t end up driving everyone to drink.</p>
<p>&nbsp;</p>
<h2>The rise of the newsletter</h2>
<p>Already starting to edge their way into the mainstream last year, the rise of email newsletters in 2020 has been supersonic. They&rsquo;ve become the go-to channel for brands and individual writers alike, thanks largely to the growth in popular platforms such as Substack and Mailchimp. In our opinion,&nbsp;<span style="color: rgb(255, 0, 25);">newsletters offer a welcome return to a direct relationship between publisher and reader</span>, driven by good old-fashioned content and entirely unaffected by the increasingly frustrating algorithms of Facebook et al. Long may they continue.</p>
<p>&nbsp;</p>
<h2>Reaching for the past</h2>
<p>Speaking of old-fashioned, in times of crisis, it&rsquo;s a well known fact that we tend to turn to nostalgia to give us that warm comforting hug of familiarity and feeling of security. During the first lockdown,&nbsp;<span style="color: rgb(255, 0, 25);">Spotify reported a 54% increase in searches for &lsquo;oldies&rsquo; or &lsquo;throwback&rsquo; with a surge in nostalgic playlists.</span>&nbsp;And it&rsquo;s not just music that we&rsquo;ve been using as a comfort blanket; UK consumers have been revisiting dishes from their childhood too. According to Co-op, sales of packet trifle have increased this year by a staggering 738%&hellip;</p>
<p>&nbsp;</p>
<h2>Elasticated waistbands</h2>
<p>Given all that nostalgic eating, the Telegraph&rsquo;s report that&nbsp;<span style="color: rgb(255, 0, 25);">sales of trousers with elasticated waistbands rose by 16% this year</span>&nbsp;should come as no surprise. With most of us working from home, work smart has gone out the window and the elasticated waistband combines comfort (without going quite as far as all-day pajamas) with some level of respectability. Who would have thought that the mainstay of 1930s fashion would make such a comeback?</p>
<p>&nbsp;</p>
<h2>Surge in adult e-learning</h2>
<p>Whether down to furlough, redundancy or simply the absence of the daily grinding commute, we&rsquo;ve all found ourselves with a bit of unexpected extra time this year. Some have used it to grow their side-hustle&nbsp;<span style="color: rgb(255, 0, 25);">(1 in 5 of us have one apparently)</span>, others have spent hours learning entirely new skills. Enrolments on online courses have surged this year as we look to alleviate lockdown boredom or change our career path entirely, and digital is the hot ticket. The UK&rsquo;s Institute of Coding, for instance, saw an enormous jump in learners on their digital skills courses from 32,000 in January to more than 400,000 by June.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Lesser Known Trends of 2020

<p>When you are starting out it can be hard to navigate the office landscape, so here are a few tips that have served me well over the years.</p>

<p>Having worked in the recruitment industry for over 20 years, I have seen some examples of good behaviour, and some examples of not so good behaviour that has impacted someone's career. When you are starting out it can be hard to navigate the office landscape, so here are a few tips that have served me well over the years:&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<ul>
<li><strong>Do dress appropriately</strong>. It's important to make a good first impression, this may mean a suit but also may mean smart casual depending on your industry and company. If you are unsure, always err on the side of caution and go smarter!&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Do be on time</strong>. Employers want people that are well prepped and ready to go from your start time, not just falling in the door. This also applies for meetings, both internal and external &ndash; create the right impression from the start.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Do be respectful of others</strong>. You need to be polite, courteous and don&rsquo;t fall into the trap of engaging in gossip or negative talk in the office.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Do communicate effectively</strong>. Make sure you are clear and concise in your written and verbal communications, and actively listening when others are speaking.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Do work collaboratively</strong>. Office work often involves teamwork, and it's important to be able to work well with others.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Don&rsquo;t be needlessly noisy</strong>. This includes speaking loudly on the phone, playing music without headphones, and generally making excessive noise that might distract others.</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Don't be a clock-watcher</strong>. Constantly checking the time or counting down the minutes until the end of the workday will not give the impression that you're fully committed to your job.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Don't be negative</strong>. Complaining or being negative can bring down the morale of the office, and it's important to maintain a positive attitude.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Don&rsquo;t neglect your company kit</strong>. This includes office equipment, supplies, and facilities. For example, if you are going out after work then you need to leave your laptop in a locker in the office.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<ul>
<li><strong>Don&rsquo;t maintain a messy desk policy</strong> &ndash; think of the environment and don&rsquo;t print unless you need to. Also, a clear and organised desk is a good insight into your personal mind. Too much clutter can get in the way and even be a distraction.&nbsp;</li>
</ul>
<p>&nbsp;</p>
<p>It's important to remember that office culture can vary from company to company, so always be mindful of the specific norms and expectations of the office you're working in.&nbsp;</p>
<p>It's also worth mentioning that office culture includes some unspoken rules and values, for instance 'response time' for email, meeting culture, and who is allowed to access certain information. It's important to learn and understand these things within your first week or so, so don't be afraid of asking questions or clarify.&nbsp;</p>
<p>&nbsp;</p>

Office Etiquette - 10 Dos and Don'ts

<p>Mark McDermott is the CEO of ScreenCloud, a global digital signage platform helping over 8,500 businesses communicate meaningful content using screens.</p>
<p>&nbsp;</p>
<p>He is also the co-founder of Codegent, an independent digital product studio based in London, UK and Bangkok, Thailand.</p>
<p>&nbsp;</p>
<p>Mark spoke to Futureheads as part of our FFS series, a regular interview series where business and industry leaders share their insights and personal experience. Other articles in the series can be found here.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

<h2><span style="color: rgb(255, 0, 25);">Tell us about the impact that Covid-19 and the lockdown measures have had on your business?</span></h2>
<p>The world has changed and it&rsquo;s unlikely it will be the same again. It&rsquo;s been tough seeing some of our smaller customers who have been with us since we started ScreenCloud being so badly affected.</p>
<p>On the other hand, the demand for workforce communication tools that help separate what&rsquo;s important from the noise is more important than ever, and we&rsquo;ve pivoted to bring features like &ldquo;Company TV at home&rdquo; quickly to our customers, which have been very well received.</p>
<h2><span style="color: rgb(255, 0, 25);">How have you adapted your operational and hiring practices?</span></h2>
<p>Operationally we&rsquo;ve always worked at least partly remotely, but we have put new initiatives in place to help everyone feel more connected like regular All Hands sessions, &ldquo;ScreenCloud Radio&rdquo; and virtual fitness classes.</p>
<h2><span style="color: rgb(255, 0, 25);">What are your top tips for successfully managing a remote recruitment process?</span></h2>
<p>We&rsquo;ve not been recruiting during this period so I don&rsquo;t have much to add here, but it&rsquo;s interesting to read about the challenges and solutions that others have experienced.</p>
<h2><span style="color: rgb(255, 0, 25);">Has this crisis made you look at your business differently or consider changes moving forwards?</span></h2>
<p>It&rsquo;s actually helped to clarify our mission more, around helping workforces to communicate better to their employees using tools that curate and collect what&rsquo;s important, rather than just adding to the noise.</p>
<h2><span style="color: rgb(255, 0, 25);">What advice would you give to anyone in a similar position to you at the moment?</span></h2>
<p>Clear your mind. Do what you need to do. If you think &ldquo;what would happen if I fail?&rdquo; and you&nbsp;plant that seed in your mind, then you WILL fail. It&rsquo;s time to go back to basics.&nbsp;People don&rsquo;t want &lsquo;complicated&rsquo; in tough times, they want&nbsp;simple and relatable and a narrative that fits. If the focus of your narrative in boom time is about innovation and the future, reframe it for now;&nbsp;what innovation that you&rsquo;ve done to date is useful for today? You have to be instantly relevant.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Futureheads Five Stories – Mark McDermott

<p>Matt has 20 years experience starting and scaling business through digital media.</p>
<p>As the founder of marketing technology business&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.driftrock.com/" target="_blank" rel="noopener noreferrer">Driftrock</a>, Matt helps brands like BMW, Honda and The University of Birmingham deliver marketing that people actually want to see, whilst protecting privacy.</p>
<p>Previously, as 3rd employee Matt helped Forward Internet Group scale to over &pound;100 million+ revenue and 500 staff. He also founded top mobile phone comparison site Omio, which merged with uSwitch in 2010 as well as co-founding Forward Labs helping test and grow startups.</p>

<h2>1. In what shape has your business emerged from Covid-19?</h2>
<p>With the new Covid-19 restrictions, we&rsquo;re very much still in the thick of things. We took a hit in April, but thankfully, changes we made have had an overall positive effect on the business and our clients. We&rsquo;ve recovered revenues and now enjoying some growth this quarter.</p>
<p>We feel very privileged with the global situation to be able to resume hiring again to expand our team.</p>
<p>&nbsp;</p>
<h2>2. What are the most important and emerging skills to work in the new normal?</h2>
<p>With the ever changing global landscape we&rsquo;ve taken time and researched how we build resilience and agility into our organisation (more on some of those changes below). One of our core principles has always been continuous improvement, but now more than ever, we need to constantly evaluate and adapt to changing circumstances.</p>
<p>Like lots of tech companies we made a decision to close our office, and migrate to becoming a fully remote organisation. This has had a huge knock-on effect on the way we work and the skills we need to thrive in the new normal.</p>
<p>After lots of research, the core skills we&rsquo;ve focused on are a results-driven culture and asynchronous working. As well as being critical skills for distributed teams, these changes have had a big impact on our productivity and focus &ndash; regardless of where we are working.</p>
<p>&nbsp;</p>
<h2>3. What changes have you made in operations and hiring that are here to stay, and what will you lose?</h2>
<p>Like many companies in 2020, we&rsquo;ve made more changes to the organisation than in any of our previous 7 years. For the results-driven focus we leveraged the&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.eosworldwide.com/eos-model" target="_blank" rel="noopener noreferrer">EOS</a>&nbsp;framework and&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.cio.com/article/3302036/okr-objectives-and-key-results-defined.html" target="_blank" rel="noopener noreferrer">OKRs.</a>&nbsp;This has influenced processes across everything we do from the product roadmap to HR processes. We&rsquo;ve made strides to work asynchronously using new collaboration tools and over-communicating where we can in everything we do.</p>
<p>We&rsquo;ve completely overhauled our hiring, onboarding and ongoing HR processes too in order to do things remotely. This mainly involved more deliberate, planned meetings and connections to integrate and improve relationships across the teams. Whereas previously things happened serendipitously, we&rsquo;ve found it important to work hard on these.</p>
<h2>4. What has been your biggest key learning and how will this prepare you for the future?</h2>
<p>Our biggest learning has been the benefits of focus and a shared vision across the business. Whilst it was important before, we&rsquo;ve seen first hand how being ruthlessly focused has improved our ability to deliver more value for our clients and the company.</p>
<p>It&rsquo;s resulted in some features being deprecated, huge improvements to our products and services, and new processes across the board that have been very positive.</p>
<p>&nbsp;</p>
<h2>5. What has been the biggest surprise to you?</h2>
<p>During the height of lockdown we onboarded two new teammates remotely, which was a daunting experience.</p>
<p>Thanks to some heroic work by Maryline, our Operations Manager and teammates who are always happy to jump in and help each other out, it&rsquo;s been a good experience overall.</p>
<p>One of our new teammates is having to shield, so we&rsquo;ve never met in person, yet we&rsquo;ve still managed to build bonds together. That said, we can&rsquo;t wait to meet up again as a team in person and celebrate!</p>
<p>To find out more about how Driftrock are helping clients generate more leads and grow their business through social advertising, visit their&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.driftrock.com/" target="_blank" rel="noopener noreferrer">site</a>&nbsp;or follow them on&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.linkedin.com/company/driftrock/" target="_blank" rel="noopener noreferrer">LinkedIn.</a></p>

Futureheads Five Stories – Matt Wheeler

<p>Matthew Bagwell is a fully qualified and practicing Advanced Oxygen Advantage&reg; Breathwork instructor, coaching across elite sports to people in need of specific support addressing physical and psychological conditions including depression and anxiety. He is also an endurance athlete, currently focused on ultra-distance running events.</p>
<p>Matt teaches people all over the world how to use their breath to improve physical and mental resilience, induce deep relaxation, overcome challenges including pandemic anxiety and unlock creative energy. His work is grounded in pragmatic scientific research and personal experience. As he says himself, &ldquo;It&rsquo;s not woo woo, it&rsquo;s all science.&rdquo;</p>
<p>&nbsp;</p>

<p>1. What trends have you seen in peoples mental health over 2020?</p>
<p>The headline is increased anxiety. My classes have grown and grown as well as requests for one-to-one tuition &ndash; very often, it&rsquo;s relieving stress that is foremost in their minds. Sadly, I have also had more conversations with people developing early signs of both depression and fatalistic thinking. While this should come as no surprise &ndash; we are all under extraordinary circumstances &ndash; we need to pay attention to long-term wellbeing in LD2.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>2. What are the most important and emerging skills to work in the new normal?</p>
<p>From my perspective, it&rsquo;s about maintaining a balance and not developing new, less positive habits. We don&rsquo;t need to move to work or around the office. We can sit for hours and oftentimes, will be on our computers for hours longer than we would have been pre-pandemic. So we have to develop new healthy habits; take a regular screen break, don&rsquo;t eat and work, see the horizon every day, start work on time (not earlier) and end on time (not later) and spend time on exercise. The new skill here? Obsess about your wellbeing.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>3.&nbsp;If you could change one thing in peoples behaviour, in the new normal, to benefit their health and keep them on track professionally &ndash; what would it be?</p>
<p>To breathe consciously, inhaling and exhaling through the nose only, for ten minutes a day. People can join my free classes on @lovetolearnto to learn how to do this to optimise how they breathe. Changing breathing can help manage anxiety, improve sleep and positively affect how we think.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>4. What has been your biggest key learning and how will this prepare you for the future?</p>
<p>That I had taken personal contact with loved ones and travel for granted. As soon as I can do either (in a way that&rsquo;s sustainable for the planet), I&rsquo;m hugging everyone, everywhere!</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>5. What has been the biggest surprise to you?</p>
<p>Great question. For me, just how resilient nature is. With Lockdown One, I was able to closely observe it and celebrate it &lsquo;bouncing back&rsquo;. I think so many people said the same thing, bird song, insects, boundless blackberries, clear skies. There&rsquo;s something to remember and take forward in this. I really hope we do.</p>

Futureheads Five Stories – Matthew Bagwell

We know that the world of Digital Marketing moves at a quick pace. Digital Devices, Digital Platforms, Digital Media, Digital Data, And Digital Technology never stops. This is why our teams are on hand to support these changing landscapes and are always ahead of the curve.

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    <p>We know that the world of Digital Marketing moves at a quick pace. Digital Devices, Digital Platforms, Digital Media, Digital Data, And Digital Technology never stops. This is why our teams are on hand to support these changing landscapes and are always ahead of the curve.</p>
  </div>
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    <h5>Our network includes professionals in</h5>
    <ul>
      <li>Search Engine Optimisation (SEO)</li>
      <li>Pay-per-Click</li>
      <li>Social Media Marketing</li>
      <li>Content Marketing</li>
      <li>Email Marketing</li>
      <li>Mobile Marketing</li>
      <li>Marketing Analytics</li>
      <li>Affiliate Marketing</li>
    </ul>
  </div>
</div>

Digital Marketing

With positions across agencies, brands, start-ups and tech companies, we work with Creatives delivering new brands, campaigns and integrated experiences. From hiring freelance Creative Teams to your first in-house Copywriter, we’ve got it covered. 

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    <p>With positions across agencies, brands, start-ups and tech companies, we work with Creatives delivering new brands, campaigns and integrated experiences. From hiring freelance Creative Teams to your first in-house Copywriter, we’ve got it covered.</p>
  </div>
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    <h5>Our network include professionals in:</h5> 
    <ul>
      <li>Motion Graphics & Video Editing</li>
      <li>Branding</li>
      <li>Copywriting</li>
      <li>Art Direction</li>
      <li>Illustration</li>
    </ul>
  </div>
</div>

Creative

The complexities of AI and Machine learning, as well as the focus on data integrity, means hiring professionals with compliance, system integration and advanced analytics skills can be challenging. Our team is on hand to help with your Data recruitment needs.

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    <p>The complexities of AI and Machine learning, as well as the focus on data integrity, means hiring professionals with compliance, system integration and advanced analytics skills can be challenging. Our team is on hand to help with your Data recruitment needs.</p>
  </div>
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    <h5>Our network includes professionals in:</h5>
    <ul>
      <li>Data Engineering</li>
      <li>Data Science</li>
      <li>​Data Analytics</li>
      <li>Business Intelligence</li>
    </ul>
  </div>
</div>

Data

Part of our founding offering; since 2009 we have been part of the growth and evolution of the Design market in the UK – With a comprehensive network across all majors skill-sets we have consistently helped businesses hire world-class Design talent. 

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    <p>Part of our founding offering; since 2009 we have been part of the growth and evolution of the Design market in the UK – With a comprehensive network across all majors skill-sets we have consistently helped businesses hire world-class Design talent.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5> Our network includes Designers with skills in:</h5>
    <ul>
      <li>Digital Product (UX/UI) Design</li>
      <li>User Interface (UI) Design</li>
      <li>​Visual Design</li>
      <li>Digital Design</li>
      <li>Marketing Design</li>
    </ul>
  </div>
</div>

Design

Our niche is technical experts who specialise in IT and digital projects, across multiple platforms and technology stacks. Come and talk to us about all things engineering, from entry to CTO-Level.

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    <p>Our niche is technical experts who specialise in IT and digital projects, across multiple platforms and technology stacks. Come and talk to us about all things engineering, from entry to CTO-Level.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes professionals across:</h5>
    <ul>
      <li>Front-end</li>
      <li>​Server-side​</li>
      <li>​Full-stack​</li>
      <li>Native Mobile​​</li>
      <li>Technical Architecture​​</li>
      <li>Solution Architecture​​</li>
      <li>Testing</li>
      <li>QA​​</li>
      <li>DevOps</li>
      <li>SRE</li>
    </ul>
  </div>
</div>

Engineering

From recruiting your first Product Owner to hiring your next experienced Product Managers, our recruiters have developed a specialist network in the design and tech space. They have trusted experts in sourcing and delivering both permanent and contract professionals in the field.

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    <p>From recruiting your first Product Owner to hiring your next experienced Product Managers, our recruiters have developed a specialist network in the design and tech space. They are trusted experts in sourcing and delivering both permanent and contract professionals in the field.</p>
  </div>
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    <h5>Our network includes:</h5>
    <ul>
      <li>Chief Product Officers (CPO)</li>
      <li>VP's of Product Management​</li>
      <li>Directors of Product Management</li>
      <li>Product Managers​​</li>
      <li>Product Owners</li>
    </ul>
  </div>
</div>

Product

With a deep understanding of what is required from Project Managers and Programme Managers in the Digital and Tech space, we can help you find the talent to help you deliver better budget controls, communication, and reporting, to help you find ways to introduce new processes tools and technology that can support more efficient work delivery.

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    <p>With a deep understanding of what is required from Project Managers and Programme Managers in the Digital and Tech space, we can help you find the talent to help you deliver better budget controls, communication, and reporting, to help you find ways to introduce new processes tools and technology that can support more efficient work delivery. </p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes:</h5>
    <ul>
      <li>Digital Project Managers</li>
      <li>Programme Managers</li>
      <li>Engineering Project Managers</li>
      <li>Software/IT Project Managers</li>
    </ul>
  </div>
</div>

Project & Programme Management

From helping shape the London-UX market from the early days, to running and sponsoring some of the most well-known UX networking events – our reputation holds in our ability to match top-tier UX practitioners into opportunities. 

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    <p>From helping shape the London-UX market from the early days, to running and sponsoring some of the most well-known UX networking events – our reputation holds in our ability to match top-tier UX practitioners into opportunities. </p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes practitioners with skills across:</h5>
    <ul>
      <li>User Research</li>
      <li>Interaction Design​</li>
      <li>​UX Design</li>
      <li>Information Architecture</li>
      <li>​Service Design​</li>
      <li>Content Design</li>
    </ul>
  </div>
</div>

UX & Service Design

Chris Chapman

<p class="MsoNormal">As Co-MD, Chris is responsible for leading the Futureheads and SyncD businesses in the UK, DACH &amp; Nordic regions.</p>
<p class="MsoNormal">Chris has been with Futureheads for almost a decade, spending time within and growing both Futureheads and SyncD teams. Chris has spent time embedded with clients spanning digital media, technical consultancy and med-tech, so is not only a digital hiring expert, but genuinely understands how the Futureheads clients work. Passionate about growing an industry-aligned business, Chris has lectured at several universities, and co-organises and attends industry events.</p>
<p class="MsoNormal">When he&rsquo;s not living and breathing all things digital, he can be found spending time with family, attending live music events, playing football and searching for golf balls in the long grass.</p>

Sectors we cover

Digital Marketing

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Meet the Digital Marketing Team

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