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Throughout her career, Kristen Carter has navigated research, design and development at all stages of the product lifecycle—tackling complex and challenging projects with curiosity, an open mind, and desire for discovering meaningful...

Cynthia is head of UX at Shopify, and co-author of Tragic Design (O’Reilly). She has a knack for solving complex problems from a business and human lens. Her range of experience has brought her broad recognition as a leading expert...