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Shilpan Patel is a distinguished Head of Workplace Technology, EUC Manager, and IT Operations expert with a strong customer service approach, ensuring the effective and efficient running of a busy IT department. He is an expert in managing and growing support teams across multiple locations while improving service levels to meet the evolving needs of a company. Shilpan is not afraid to take the lead on various projects aimed at enhancing the overall effectiveness of a company's IT function, boasting a proven track record of tackling and solving complex business and technical problems. He is a strong leader with a demonstrated ability to work effectively with individuals at all levels and in all functional areas.

As a versatile technical professional, Shilpan is adept at ensuring the smooth running of IT systems, teams, and service delivery within a business. With extensive hands-on experience in IT support, service improvement, leadership, and mentoring, he bridges the gap between business and IT, having done so not only as a manager but also as an IT professional.